Showing posts with label Understanding. Show all posts
Showing posts with label Understanding. Show all posts

Tuesday, 9 August 2011

The Key to Driving Sales is Understanding 'What' Not 'How'


You try everything. Be better. Do faster. More calls. More appointments. Feed the funnel. Fill the pipeline. Drive to close. Drive to open. Drive. Drive. Drive.

What can you do - to do more, with less? Is 'more' the right focus? Do you really have 'less'? More what? Less what?

The answer is not to continue to beat yourself up over the myriad of reasons why a sale was booked or not. The answer is to better understand how your selling style and your target's buying style can integrate.

What does it take to make a sale lately?

In Sales, we used to focus on the "Sales Cycle." Maybe you still do? The problem with the traditional definition of the 'Sales Cycle' is that it is focused on YOU and not on your prospect. More recently, the focus has shifted to the 'Buying Cycle' and learning how to synchronize it to gain a win-win relationship. To sell successfully in today's market, your focus must be on the integration of the 'Sales Cycle' and the 'Buying Cycle' into an overall sales system based on trust, ethics, win-win, and driving towards a transaction. This "commerce cycle" is rooted in the buying and selling relationship, with special emphasis on value - the value that both the buyer and seller each bring to the relationship.

Commerce is a much more applicable term to understand the complete nature of selling, where the acts of buying and selling integrate. Just like the laws of nature, for every action there is an opposite reaction. The same holds true for sales.

To leverage the 'Commerce Cycle' it is important to understand: 1) the buyer(s) and his/her buying cycle(s), 2) your sales cycle, and 3) how and when the two intersect. A variation of this approach used to be referred to as 'reducing the sales cycle.' In reality nothing was reduced, you just learned when to engage. Understand the buyer(s), and the buying cycle(s), and you will understand the commerce cycle - then you will be widely successful.

All sales professionals, no matter their functional area of expertise should be able to understand the strengths and weaknesses of their selling abilities in their various markets. Having a "universally functional" understanding will help you attain higher levels of sales success. Various examples of universal functionality may include: solution selling methodologies, commodity selling methodologies, high volume selling methodologies, and methodologies used when selling a service.

It's a cluttered sales world out there, and you need to develop a model that helps you better understand the balance of selling and buying in today's global economy. The model you develop must be rooted in an understanding of the seller's activities and the buyer's activities. Strive to make your model open and flexible to account for faster or slower sales cycles.

From the CEO to the front-line sales representative, the key is to develop an organizational understanding of the processes and framework of professional selling. Professional sales people are the revenue generating engines of any company. Yet few sales people are measured on standardized metrics of performance. Often, a "what works for you, won't work for anyone else" approach is taken when it comes to training and nurturing the professional sales person.

Driving your sales means to understand "What" the sales profession is. To do that, you must continuously improve and seek the help of books, tapes, seminars, and others. Find the "what" as it pertains to you - the truth is out there.




Brian Lambert is the Director of Sales Development and Performance at the American Society for Training & Development (ASTD). In this role, he is responsible for meeting the unique challenges of performance professionals focused on the sales profession. He is responsible for conducting primary research and creating resources, articles, and other custom content that helps individuals design and deliver sales training, manage and develop high performing sales talent, and improve salesperson performance. Brian has fifteen years of experience in sales, sales management, sales training, and sales consulting and is an internationally recognized expert on the state of the sales profession as well as current trends in transforming sales team systems, processes, and people.

Brian is a highly sought after world-wide speaker, author, and trainer on sales competency, sales performance, sales process, sales professionalism, sales ethics, and sales process.

Find out about Brian at http://www.salestrainingdrivers.com
Visit ASTD's Sales Training Initiative at: http://www.astd.org/communities/salestraining





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Friday, 15 July 2011

Understanding The Significance Of Literature Dispensers


Literature Dispensers are used for displaying reading materials such as books and magazines. These are available in all sorts of sizes and designs. One may find them in use at retail stores, waiting rooms and trade shows etc. Though these have been around for quite a while, not many people are well versed with all of their features.

These can be put to a myriad of uses and placed at any place conveniently. The taller ones can hold a number of magazines, books and newspapers. These are invariably found placed in the exterior of the stores or at dedicated places for them in the interior. Quite often, multiple copies of the same reading material might be placed on them.

At the same time, shorter ones can be conveniently placed and used for smaller set of reading material. Those with cool designs can be made to hang on walls and add to the overall grace of the place.

Individuals visiting banks, hotels, hospitals or other public places may find them in waiting areas. These are used to place current magazines and local newspapers for keeping people occupied. This is to make these people occupied during their long wait for their turns. Otherwise, individuals may happen to lose their cool while waiting endlessly.

These are also spotted while visiting trade shows. Representatives of several organizations tend to have significant amount of load of papers including booklets and catalogs. These may prove to be quite difficult to handle in the absence of dispensers.

Literature dispensers have pretty light weight and are portable as well. When nothing is being placed on them, these can be stored conveniently at some place, freeing up space. One should always consider buying them from a retail store or online store after thorough research.




There are a wide choice of Literature Dispensers available online and some excellent ones at Display Stands be sure to have a good look around before making a purchase.





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Thursday, 14 July 2011

Understanding Corporate Literature to Maximize Practice Management and Client Service


Corporate America is far ahead of law firms in systematically studying leadership and organizational effectiveness. As law becomes more of a business - and as leadership becomes even more critical at all levels of a lawyer's practice - it makes sense to consider what corporations know that lawyers and law firms may not. For instance, what distinguishes the great from the merely good? What factors contribute to sustaining success in today's rapidly changing economic environment?

Lawyers who understand this information possess a competitive advantage in two ways. First, they can take advantage of their knowledge to strengthen their own organizations and to inform their practice management. For instance, True North (previously reviewed in Leadership Matters for Lawyers) may inform lawyers' perspectives on leadership development; Made to Stick may guide the way lawyers present substance and even client pitches; and Good to Great may direct lawyers' thoughts on how to organize and manage a successful law firm. Though not every lesson will be directly applicable to law, the analogies can be useful.

Second, though perhaps more importantly, awareness of corporate literature (and specifically literature pertaining to leadership) permits lawyers who represent corporate clients to share a common understanding and a common language with those clients. A good lawyer always seeks to understand her client's business and industry. A great lawyer goes even deeper and understands context and culture that informs how the client approaches his business. Even lawyers who represent individuals rather than corporations may find common ground this way, since many individuals work in or with the corporate world.

Example: implementing values and strategy

One key precept from corporate literature can inform both legal practice management and client relations. Whether in business or in law, the findings are consistent throughout the literature: strong organizations place people and values first, even in bad times. Organizations that succeed over time are those that have a strong values-driven culture. They are people-centered organizations.

Law practice management often takes a turn away from this recognition. In the conventional way of designing strategy, executives (including law firm managing partners and executive committee members) answer two fundamental questions:

1. What business are we in?

2. How shall we compete?

This is reasonable, rational and likely exciting only for those at the top engaging in this intellectual exercise. It is not engaging to those charged with implementing the strategy. It does not engage anyone on an emotional level. After the strategy is announced, only then are practice group leaders, team leaders, and so on encouraged to ensure that the "values" and practices of the firm are aligned with the strategy. The message is to pick values that fit the strategy. And only afterwards are non-executive level lawyers involved in order to get them on board with what the firm's executives have declared. Moreover, can you see that clients are considered only to the extent that competition rests on client service?

In contrast, a values-based view of strategy starts with a set of fundamental values that are energizing to everyone in the organization. These values are capable of unlocking the human potential of their people. Such values may include fun, fairness, challenge, service, trust, respect, community and family. All management practices are screened for how they are consistent with these core values. In this approach to management, strategy comes last, after the values and practices are discovered and aligned, and after the firm produces capabilities that set it apart. In other words, the firm determines "who" it is (with an eye to client relationships particularly) and then decides how to convey that to clients and the legal community.

Herb Kelleher of Southwest Airlines is fond of saying, "We put our employees first, our customers second, and our shareholders third. In that order it works and out of that order nothing works." Southwest is hands-down the most successful airline. What if law firms operated using the same priorities - substituting clients for customers? How would practice look different - internally and externally?








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Wednesday, 6 July 2011

Understanding Literature


Literature is now widely used word for any written material.it is true in lexical terms but not right in as regards the term literature. In strict sense literature is the written material with some specific characteristics. Each and every hackneyed word can not be called literature. It is always in some specific form with artistic values. Universality, sincerity, life likeness and suggestiveness are its important elements. A brochure or a catalog is not literature in strict sense. It is the record of spiritual progress of a nation. It reveals the aspects of life that are hidden from the common people. It is the literature that leads a nation to the path of progress and prosperity. It was the literary personality that sends the man on moon first in his stories and afterward the scientists strive to achieve the goal.

Literature is quite different from science. Scientists tell us what the thing is while literature tells us how things should be. Literature is the kind of writing charged with the human interests and colored with the permanence of values, imagination and artistic embellishments. It is the voyage of the centuries or ages embedded with the ornaments of the experiences of humanity. Science is just like the foundry where every thing is molded into same pattern while literature is the garden where the variety of fragrance colors and texture is in abundant. On this visor the visitor sees according to his own abilities and wisdom.

The scientist invents while the literature creates. The literary personality is the seer; harbinger of the new age. The spiritual change and enhancement is possible only through literature. It is the guardian of culture and traditions. Literature familiarizes us to new worlds of ideas and novel inner experience. We acquaint ourselves with books and literature of all ages and times and enjoy the literary essence in these works. We take pleasure in comedies and achieve cathartic effect from tragedies. The poems take us to eternal world of art and the short stories refine our thoughts. The prose has pedagogical effect and we feel elevated. We recognize our status in this universe and work for the betterment of the humanity. Any scientific invention can not lift our heart and soul as do the literature. The literature changes our inner self without our knowledge. Whatsoever critical pattern we use to converse and analyze literature, there is always a creative quality in all literary works. Literature is vital to us because it talks to us, it is cosmic, and it influences us. Even when it is unpleasant, it is striking.

When we peep into annals of the literature we are really lost in it and some outer influence bring us out of the enchantment of literature. 'Divine comedy' of Dante still strikes us, the works of Homer and Sophocles are still alive in our lives and thoughts and we feel proud of these works.

A collection of few words in the form of a single line of verse or prose often does the more than the hundreds of pedantic lectures and admonishments.




self observation



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