Telephone sales tips can stop your sales appointment and telesales calls being stopped early by sales objections from the prospect. You can avoid those early illogical objections that prevent you from gaining the appointment or sale. The early call stoppers are usually, I'm not interested, not thinking of buying, or a, no thanks don't want anything. Don't you feel like asking the prospect what it is they are not interested in as they don't know why you are calling yet? If you could stop these objections from happening how many more appointments or sales would you make, and how much more money would you earn? Many of the objections and negative responses that stop your call will be caused by the prospect thinking they are receiving a sales call. They see a sales call as something that benefits the caller not them. They think that you want to make a sale or a sales appointment, and that is going to cost them something. They perceive your call as a typical win for you and a loss to them. Whether it's their money or their time you are trying to gain it is still seen as a loss to them.
Telephone sales tips to stop these call stoppers, and inoculate your telesales calls against them, are based on disguising your real reason for calling and your title or position. The idea is to stop the prospect perceiving your call as a telesales or sales appointment call. So in the introduction stage of the call you do not introduce yourself as a sales representative, a sales appointment maker, or a sales assistant. You don't give your reason for calling as wanting to make a sales appointment or to tell the prospect about the products you are selling. This will stop the reflex and illogical sales call objections that stop your calls in their early stages.
To get the best from these telephone sales tips you want to find a really positive reason for your call. A great reason is one that is viewed as positive from the prospect's point of view. Where possible change your introduction stage of your call and give something to the prospect. This could be: a free sample to try, a trial of your service, a real way to save money or gain money, or some other real benefit for the prospect. Take some time and look for how you could give a reason for calling that will benefit the listener. You could include a survey in return for a free sample. This give you a chance to ask some sales questions that will help you qualify the prospect as someone that could you could sell to.
To add to the customer benefit image you want your telesales or sales appointment call to project, give yourself a new title. Use these telephone sales tips and choose a title or position for yourself that sounds like it could be a benefit for the prospect. You want to disguise the fact that you are a sales person or an appointment maker. Think about what you could be, or what you could tell the prospect you are, that would grab their attention and keep them listening. Product development manager sounds good if used with a free trial and a call back after they have used the product to get feedback, and then try and sell to them. Customer care sounds better than sales executive. Avoid marketing, sales, or appointment in your title. Give these ideas some consideration and see what you can come up with. Then the most important part of these telephone sales tips is to take some action and use them.
I'm Stephen Craine a working sales manager and trainer. There are very effective and ethical ways to disguise your sales and appointment calls and make them appear more beneficial to the prospect. You can see free sales training and ideas on how to put this sales and appointment call training into action at Telephone Sales Skills You can add these sales skills to the other training available on my website. There are free sales training courses and pages with sales tips and ideas on all aspects of the sales process. Star at the home page and have a click around the free sales workbook courses at http://www.Sales-Training-Sales-Tips.com.
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