You try everything. Be better. Do faster. More calls. More appointments. Feed the funnel. Fill the pipeline. Drive to close. Drive to open. Drive. Drive. Drive.
What can you do - to do more, with less? Is 'more' the right focus? Do you really have 'less'? More what? Less what?
The answer is not to continue to beat yourself up over the myriad of reasons why a sale was booked or not. The answer is to better understand how your selling style and your target's buying style can integrate.
What does it take to make a sale lately?
In Sales, we used to focus on the "Sales Cycle." Maybe you still do? The problem with the traditional definition of the 'Sales Cycle' is that it is focused on YOU and not on your prospect. More recently, the focus has shifted to the 'Buying Cycle' and learning how to synchronize it to gain a win-win relationship. To sell successfully in today's market, your focus must be on the integration of the 'Sales Cycle' and the 'Buying Cycle' into an overall sales system based on trust, ethics, win-win, and driving towards a transaction. This "commerce cycle" is rooted in the buying and selling relationship, with special emphasis on value - the value that both the buyer and seller each bring to the relationship.
Commerce is a much more applicable term to understand the complete nature of selling, where the acts of buying and selling integrate. Just like the laws of nature, for every action there is an opposite reaction. The same holds true for sales.
To leverage the 'Commerce Cycle' it is important to understand: 1) the buyer(s) and his/her buying cycle(s), 2) your sales cycle, and 3) how and when the two intersect. A variation of this approach used to be referred to as 'reducing the sales cycle.' In reality nothing was reduced, you just learned when to engage. Understand the buyer(s), and the buying cycle(s), and you will understand the commerce cycle - then you will be widely successful.
All sales professionals, no matter their functional area of expertise should be able to understand the strengths and weaknesses of their selling abilities in their various markets. Having a "universally functional" understanding will help you attain higher levels of sales success. Various examples of universal functionality may include: solution selling methodologies, commodity selling methodologies, high volume selling methodologies, and methodologies used when selling a service.
It's a cluttered sales world out there, and you need to develop a model that helps you better understand the balance of selling and buying in today's global economy. The model you develop must be rooted in an understanding of the seller's activities and the buyer's activities. Strive to make your model open and flexible to account for faster or slower sales cycles.
From the CEO to the front-line sales representative, the key is to develop an organizational understanding of the processes and framework of professional selling. Professional sales people are the revenue generating engines of any company. Yet few sales people are measured on standardized metrics of performance. Often, a "what works for you, won't work for anyone else" approach is taken when it comes to training and nurturing the professional sales person.
Driving your sales means to understand "What" the sales profession is. To do that, you must continuously improve and seek the help of books, tapes, seminars, and others. Find the "what" as it pertains to you - the truth is out there.
Brian Lambert is the Director of Sales Development and Performance at the American Society for Training & Development (ASTD). In this role, he is responsible for meeting the unique challenges of performance professionals focused on the sales profession. He is responsible for conducting primary research and creating resources, articles, and other custom content that helps individuals design and deliver sales training, manage and develop high performing sales talent, and improve salesperson performance. Brian has fifteen years of experience in sales, sales management, sales training, and sales consulting and is an internationally recognized expert on the state of the sales profession as well as current trends in transforming sales team systems, processes, and people.
Brian is a highly sought after world-wide speaker, author, and trainer on sales competency, sales performance, sales process, sales professionalism, sales ethics, and sales process.
Find out about Brian at http://www.salestrainingdrivers.com
Visit ASTD's Sales Training Initiative at: http://www.astd.org/communities/salestraining
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